FAQ’s

What is USA Care Shop?

We are an authorized, licensed, and legitimate online medical store that provides medications at reasonable and pocket-friendly rates and ensures not to compromise the quality of drugs. We offer you complete access to new updates on the medicines and keep reviewing the information on our website regarding the medicines.

Is USA Care Shop a licensed pharmacy?

Yeah, USA Care Shop is an approved and licensed online pharmacy. The drugs that we provide are safe and legal. We sell high-quality and authentic drugs. We are dedicated to providing a secure, reliable, and lawful platform for accessing healthcare services and pharmaceutical products. Therefore, you do not have to feel worried about the quality of our products. We only sell licensed and legal medicines.

How can you offer these medicines at such a lower price?

We offer all the medicine at a lower price than other local pharmacies near you because we don’t need to spend a single penny on any business and marketing strategies such as advertisement, product promotion, etc.

As we have a direct consumer contact, we don’t need to spend bucks on hiring an expensive sales team.

Is my personal information secure?

Yes, we protect your personal information using strong security measures to protect your personal information. Please refer to our Privacy Policy for further information.

Do I need to have a prescription to buy here?

No, you don’t need to have a prescription to buy medicines from our website. We have arranged doctors for your convince, who will listen to you, analyze your health condition, and prescribe you the medication without charging you. And according to the doctor’s prescription, we will deliver you the required medicines.

What payment options do you provide?

We accept the following forms of payment on our website:

• Credit/debit cards
• Net banking
• Online wallets
• Paypal And other modes of payments

Note: We are adding some additional payment methods for ease of use.

When is my card charged for the payment?

A customer support executive from our company will make a confirmation call to you, and after confirming your order, we will take the necessary steps regarding the payment.

Are there any hidden or extra charges?

No, there are no extra or hidden rates with the regular delivery of the products. However, if you are opting for an emergency delivery, the costs may be updated. We mention the different prices in the billing list, so you do not need to worry about hidden charges.

When will my medicine be delivered?

If we deliver your product by FedEx overnight, it will arrive at your door the next day. We also have alternative facilities that may provide your purchase the next day for an additional fee. MSP also manages same-day delivery services to help you purchase quality products urgently and legally.

What to do if I receive damaged or defective packaging?

Our courier partners always try their best to provide you with secure and on-time delivery of your medicine. But if in case you receive a damaged or wrong product delivery, you may contact our customer support staff and claim for a return or refund of the money paid.

Can I get a return and refund of my products if I am unsatisfied?

Yes, if you are unsatisfied with your purchase, you may return the products and receive a refund. We work hard to ensure you are completely happy with your order, so if anything does not meet your expectations, you may get in touch with us. We will guide you through the steps to return the items and make the process as hassle-free as possible.

Once we obtain the returned products, we will quickly process your refund so you won’t have to wait long. Customer Satisfaction Guarantee is important to us, and we are here to help with any issues you might have.

How will I know whether or not my order has been shipped?

Once your order has been approved, you will receive an email confirmation. An ID password and tracking information for your shipment will be included in the mail when the status of your order shows as “In Transit” and we have shipped it. You could speak with our customer care representatives for more information on the delivery of your order.

Are the medications you sell on your website safe to buy?

Yes, we guarantee that every medication sold on our website is authentic, safe, and sourced from reliable manufacturers. We follow strict quality control and regulations to ensure your safety.

How can I contact your company?

You can mail us or talk to us via live chat or Email. For detailed information, please visit our website and check the 👉 Contact Us section.